Could I leave a message?

Leaving a message

Elsie: W&W Company, This is Elsie speaking. How may I help you?

Prof. Guzmán: Hello, my name is Helvia Guzman and I would like to speak to Ms. Braun.

Elsie: Ms. Braun is not in the office right now. May I take a message?

Prof. Guzmán: I would like to leave a message telling Ms. Braun that I need to change the terms and conditions of my account.

Elsie: Well of course. Can I please have your contact information?

Prof. Guzmán: Yes, my contact number is 787-608-4263. She could reach me here until 5 o’clock. If she calls after 5, she can contact me at 787-212-6305.

Elsie: Okay. Let me repeat: your contact number is 787-608-4263. And if she calls after 5 she can reach you at 787-212-6305. Is that correct Ms. Guzmán?

Prof. Guzmán: Yes it is. Thank you so much for your help.

Elsie: My pleasure. Have a nice day.